Sorry you were unable to find what you were looking for. If you have a suggestion for something we should add to the knowledge base, please make your suggestion below.
We're working hard on improving the rewards offerings in the FanHub app, so that you can be rewarded for your...
December 19th, 2024 384 views 0 likes
If you made an incorrect purchase, unfortunately we are unable to refund your FanHub points. Sorry for the inconvenience.
December 19th, 2024 314 views 0 likes
If you missed the expiry of your reward and it expired, there is unfortunately no way that we are able...
December 19th, 2024 210 views 0 likes
Sorry to hear your FanHub merch reward has not arrived. Surprise Shirts take care of our fulfillment and shipping. They...
December 19th, 2024 239 views 0 likes
We will reach out to you via email the week before the game with information regarding your tickets. Please be...
December 19th, 2024 175 views 0 likes
Once you have purchased an item, you'll find the code in your wallet items list: Open the item and reveal your code...
December 20th, 2024 224 views 0 likes
Let's clarify an important point: FanHub does not utilise Fan IDs like some other platforms. Despite common misconceptions, FanHub does...
July 1st, 2025 28 views 0 likes